policy are both below.
Who We Are
BRS Media, Inc. provides Online Services like Domains, DNS, Hosting and
Streaming services via dotFM, dotAM, dotRadio, Get.fm, iDotz.Net, iRRP.Net, IDdp.Net,
Webz.Net, HostRock.Net and iRadio.com.
of the websites that we produced and maintain for the services that we provide,
including dot.fm, dot.am, radio.fm, radio.am, get.fm, idotz.net, irrp.net, iddp.net,
webz.net, hostrock.net and iradio.com. It also applies to human resources data of our employees
This policy DOES NOT cover websites that we host for our customers as part of
HostRock.net or iRRP.Net. For these sites, the site owner/customer is
BRS Media, Inc. is a registered corporation in California, USA. Our mailing
BRS Media, Inc.
55 New Montgomery St. Ste 622
San Francisco, CA 94105-3432
For any privacy-related questions, you can reach us at email@example.com.
Who We Share Your Data With
We use third-party services (data processors) across our sites. The extent to
which your data is shared with these providers depends on your use of our
services, and we list the specific third-parties in use (with links to their
privacy policies) in the sections below.
Effective May 25, 2018, As a
registrar/reseller for ccTLD (Country Code Top-Level Domains) & ICANN TLD
(Top-Level Domains) domain names, we will NO LONGER submit any information about
you available to the general public via the registry domain name look-up and
directory "whois" service (e.g., name, address, telephone and email of the
Registrant), unless the TLD you are ordering mandates the direct contact
information. i.e. ccTLD .CA (CANADA) & .US (UNITED STATES). IDDP.Net, LLC -
ID Domain Privacy Network will be used for all domain name registrations across all BRS Media direct retail domain services.
As the registry for all .fm domain names and registry gaetway for .am domain
names, With regards to WHOIS data, we will
implement Registry Privacy Services redacting such information to protect
Each third-party provider has been vetted by our security team to ensure that
privacy policies and practices meet or exceed the same levels of compliance and
standards that we follow. Where appropriate and available, we hold additional
signed Data Privacy Agreements with these companies as an additional layer of
accountability in order to help ensure your data is safe and secure.
We disclose potentially personally-identifying and personally-identifying
information only to our employees, contractors and affiliated organizations that
(i) need to know that information in order to process it on our behalf or to
provide services, and (ii) that have agreed, in writing, not to disclose it to
others. Some of those employees, contractors and affiliated organizations may be
located outside of your home country; by using our websites and services, you
consent to the transfer of such information to them. We will not rent or sell
potentially personally-identifying and personally-identifying information to
Business Transfers. We may disclose or transfer information, including
personal information, as part of any merger, sale, and transfer of our assets,
acquisition or restructuring of all or part of our business, bankruptcy, or
We may be required to disclose an individual's personal information in response
to a lawful request by public authorities, including to meet national security
or law enforcement requirements.
If we ever were to engage in any onward transfers of your data with third
parties for a purpose other than which it was originally collected or
subsequently authorized, we would provide you with an opt-out choice to limit
the use and disclosure of your personal data.
A cookie is a string of information that a website stores on a visitor's
computer, and that the visitor's browser provides to the website each time the
visitors, their usage of our services, and their website access preferences. We
describe the specific cookies used in the sections below. Visitors who do not
wish to have cookies placed on their computers should set their browsers to
features may not function properly without the aid of cookies.
What Personal Data We Collect And Why We Collect It
If you create an account on one of our sites, you will be prompted to select a
Username and provide your Email Address.
When choosing a Username, we strongly advise you not use or include your real
name. Usernames cannot be changed.
Your Username and Email Address are stored in the website's database. Your Email
Address is used to send you an email with a link to set your password or to send
you an email with a link to reset your password in the event you forget your
Once an account is created, you must contact us to have it deleted.
Accounts have a numeric User ID assigned to them when they are created. The User
ID cannot be changed.
For some services you may be required to complete your Profile
(example: Domain Names Service) by providing your First Name, Last
Name, Address, City, State, County. These additional details are also
saved in the website's database. You may edit these details, and your Email
Address, in your Profile at any time.
We collect the following information
cookies (see below)
payment information, including credit card
identity verification documents
emails or other correspondence relating to the
services you receive from us
internal notes about the services you receive
* Cookies are small data files that our website
sends to your browser, which are then stored on your system for later retrieval.
track your website use. Remember, you can always clear cookies locally in your
Your Username, First Name, Last Name and Email Address are accessible by
employees on the site.
If you attempt to log in to our site, we will set a temporary cookie to
determine if your browser accepts cookies at all. This cookie contains no
personal data and is discarded when you close your browser.
If you have an account and you log in to a site, we will set up several cookies
to save your login information and some of your screen options. The logged-in
cookies last for two days, and the screen options cookies last for a year.
If you log
out of your account, the login cookies will be removed. It is important that you
log out if you are using a public computer.
For users that register on one of our sites, we also store the data they provide
in their profile indefinitely. All registered users can see, change or delete
most of that data at any time except their login name/nickname.
We use Google/G Suite to process all internal email and communication with our
Customers that email us, or use any of the contact forms on our websites, will
have their email address, IP address, and any data provided in the contact form
or body of the email stored in G Suite archives and in our help desk third-party
service provider, Kayako.
We use Kayako to provide live chat and live support services. Any data
provided during a live chat session with one of our team members will be
recorded and logged in an email that is sent to our support help desk. This
includes your name, email address, and IP address. The Kayako privacy
policy is found here.
information is stored in these cookies (only visit history). Cookies expire in 3
We keep all email and chat communication indefinitely to help us provide support
and improve our services. Individuals can request copies of any previous
correspondence with us at any time.
Embedded Content From Other Websites
Embeds are pieces from other websites that are shown from time to time on our
websites. They behave in the exact same way as if the visitor has visited the
content is from websites that share videos, images, or other content. These
services may collect your IP Address, your User Agent, store and retrieve
cookies on your browser, embed additional third-party tracking, and monitor your
interaction with that embedded content, including correlating your interaction
with the content with your account with that service, if you are logged in to
Links to the privacy policies of the most common services have been included
Everyone.net (.RADIO.fm .RADIO.am Email Service)
We use Google Analytics for tracking visitors and aggregating information about
here: https://policies.google.com/privacy. You can learn more about how to
opt-out of tracking in Google Analytics
We use email marketing
and surveys to communicate with customers and potential customers
from time to time. All email lists and campaigns are "opt-in" meaning we will
not send you these sorts of emails unless you indicated that you wish to receive
them during signup or other interactions on our website.
We use Affiliate Marketing Network to communicate with customers and potential
customers from time to time.
We use ShareASale services for affiliate marketing.
We may send you "system" emails, such as password reset requests or payment
notifications/receipts even if you have not opted-in to email marketing lists.
All marketing emails sent by us will include an unsubscribe link in the footer
of the email. Emails sent to you may also include standard tracking, including
open and click activities.
We use MailChimp services for email marketing.
We use SurveyMonkey services for online surveys.
We may utilize social media and
and/or pixel tracking to serve ads across the different platforms.
For payment transactions, we use PayPal,
To comply with accounting and legal requirements, we keep data on financial
transactions in the systems above for up to 10 years.
Hosting and API Services
All web servers and hosting are managed by our team on the Media3 Cloud
and/or Amazon Web Services platform located in different regions around the
world. This includes website hosting, backups, web database, file storage, APIs,
What Rights You Have Over Your Data
If you are a registered user on our site you can request
to see or download the data we have about you.
For registered users or paying customers, this will include profile
information and download, payment, and support ticket histories.
You can also request
"to be forgotten" and we will erase any personally
identifiable data we have about you. Of course, this excludes data we need for
administrative or security purposes or if we are required by law to retain some
of the data.
An individual who seeks access, or who seeks to correct, amend, or delete
inaccurate data, should direct his/her query to firstname.lastname@example.org. We will
respond within a reasonable timeframe, not to exceed 10 working days.
How We Protect Your Data
The security and reliability of our service is
our number one priority.
Prevention is best when it comes to security, and as a first step, we follow all
Code Standards in the platforms that we build and use.
In addition, we have an extensive internal review and Quality Assurance process
in place specifically to prevent potential security vulnerabilities in our
platforms and services.
Every employee and contractor goes through background
and onboarding process that includes a trial period where access to customer data is
provided only when working directly under the supervision of another staff
All staff only have access to systems that are directly required to complete the
functions of their job. We use dual factor authentication for all critical
systems and communications services, and automatically log all staff activity
using an internal logging tool, Google G' Suite features, and Amazon Cloud
All staff (including any contractors) undergo initial training to ensure proper
understanding of all security-related processes. Staff regularly attend industry
conferences and otherwise stay informed of best practices and relevant trends.
Staff review and agree, in writing, to all policies and procedures annually.
We only use third-party services, such as Amazon Web Services, that are fully
vetted and adhere to the highest levels of privacy and security practices.
How We Protect Information about our Customers
Industry-standard SSL (Secure Sockets Layer)
encryption (https://) is always used to protect your purchase information while
Stored credit card information is always encrypted and maintained in an
environment that has been certified as PCI DSS compliant by a qualified security
BRS Media websites are constantly scanned and validated to verify application
and network security.
All internal security standards, policies and practices are frequently reviewed
and improved based on the current industry security practices.
What Data Breach Procedures We Have In Place
Should any event occur where customer data has been lost, stolen, or potentially
compromised, our policy is to alert our customers via email no later than 48
hours of our team becoming aware of the event. We will also report such incident
to any required data protection authority. We will work closely with any
customers affected to determine next steps such as any end-user notifications,
needed patches, and how to avoid any similar event in the future.
Although most changes are likely to be minor, BRS
Media may change its Privacy
Policy from time to time, and in BRS Media's sole discretion.
May 25, 2018 - Updated language of the policy to be more user-friendly,
specifically outlining requirements in preparation for meeting the GDPR.